Freezes, cancellations and changes
Comes with Operate, which is not open to businesses yet. Members will manage changes from the portal.
Members handle their own freezes, cancellations, plan changes and payment methods from the portal, each governed by the policies you set: notice periods, proof requirements, freeze caps. Staff can do the same from the member's record.
Every change is recorded in the member's History on their record: who did what, when, and, for sensitive actions, why.
A question these pages do not answer? Write to support@monody.app.