Mnody
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How we work

Start with a walkthrough

A 30-minute video call about how your business runs. Within two business days you receive your Operations Blueprint, yours whether you choose Monody or not.

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We reply to every demo request within one business day.
An example Blueprint for Northside Athletic Club. A real Blueprint is confidential to the business it describes.

What we will ask you

You do not need to prepare anything, and “I don’t know” is a fine answer.

  1. 0–3Why now
  2. 3–8Your business, locations and people
  3. 8–18One enquiry, from the first message to a new member
  4. 18–22Tools and their costs
  5. 22–26What costs you most, and your numbers
  6. 26–29What good looks like in 90 days
  7. 29–30Next
Each segment is drawn to its length in minutes.

Your written Blueprint

It uses your own words and marks every number as measured or estimated.

2business days after the walkthrough, the Blueprint arrives.
30minutes on a call to go through it with you.
  1. 1Your businessWhat you offer, for whom, and how people pay you
  2. 2Your locationsEach location's hours, staff and what differs there
  3. 3Your people and their rolesWho does what, and who covers when they are away
  4. 4Your customer journeyEach step from enquiry to renewal, and where it breaks down
  5. 5Your tools and what they costEach tool, its monthly cost and its contract
  6. 6What is not workingThe three problems that cost you most
  7. 7Your numbersThe starting point, each marked measured or estimated
  8. 8What success looks likeIn 90 days and in a year, in your words
  9. 9Our recommendationWhat to change, in what order, with any system
  10. 10Monody, or an alternativeWhere Monody fits today, where it does not yet, and what it would cost
  11. 11Next stepsWhat happens if you go ahead, and if you do not
Our promise

We learn your business before we sell you anything.

  • We listen first.Every relationship starts with learning how your business operates.
  • We build around you.Monody works out of the box, and we set it up the way you run.
  • We move you over.Migration is planned with you and carried out by us.
  • We stay.The people who set you up are the same people who support you afterwards.
  • We tell you the truth.If another product would suit you better, we say so and recommend it.

Start a demo

Starting a demo takes about two minutes. We reply within one business day, and you book your walkthrough as soon as you have asked for a demo.

Start a demoBook a walkthrough